Privacy Commitment
At Chicken Road, we prioritize protecting your personal information according to India's Digital Personal Data Protection Act 2023 requirements.
We collect only necessary data including name, contact details, and dining preferences to enhance your restaurant experience and reservations.
All personal information is secured using enterprise-grade encryption both during transmission and storage in our systems.
Payment details are processed through PCI-DSS compliant payment gateways; we never store complete credit card information.
We use cookies solely to improve website functionality and remember your preferences, never for intrusive tracking purposes.
Marketing communications are sent only with explicit consent and include easy unsubscribe options in every message.
Personal data is never shared with third parties except for essential service providers under strict confidentiality agreements.
Reservation details are retained for 12 months to facilitate repeat bookings and then automatically anonymized in our systems.
You may request access to your data or corrections by emailing our Data Protection Officer at support@chickenroad-restaurant.com.
Right to erasure requests are processed within 30 days, with certain exceptions required by Indian business regulations.
Photography consent is obtained separately for any promotional use of guest images captured during special events.
Our website employs HTTPS encryption and regular security audits to protect against unauthorized data access.
You may opt out of non-essential communications while still receiving important booking confirmations and updates.
Special protections apply to children's data, with parental consent required for guests under 18 years of age.
While based in India, we comply with international data protection standards for our global clientele.